The i2i and i2i Novus systems come equipped with a variety of options and upgrades to choose from to fit your needs. Take advantage of the many business benefits associated with the Platinum Service Package upgrade option, such as:
- protecting and extending the value of your investment;
- minimizing the burden of managing and maintaining equipment;
- knowing hardware is always operational and recording activity; and
- having the peace of mind that the data is there when and where you need it when unforeseen incidents occur.
The Platinum Service Package includes:
Health Monitoring
iTech Digital technical staff monitor system DVRs and cameras for power failure, network or signal loss and performance issues to ensure customer systems continue to be fully operational without relying on busy employees to identify and report issues.
Incident Management
Need video for the authorities, human resources or an insurance company? iTech Digital will download, save to disc and deliver watermarked video so incidents can be reviewed and analyzed in a timely manner.
Extended Parts Warranty
An extended36-month hardware warranty for iTech Digital installed equipment provides peace of mind through the duration of the agreement that equipment will remain functional.
Mobile Viewing
Need to check in on the go? Keep a watchful eye on locations anytime — from anywhere in the world — via a tablet, smart phone or mobile device.
Unparalleled Service & Support
iTech Digital maintains the integrity and quality of its proprietary solutions by ensuring each system is installed by iTech Digital professionals and supported 24/7 by iTech Digital employees for the life of the agreement.